Refund Policy

Since plainclothesmen.com is offering non-tangible irrevocable goods we do not issue refunds once the order is placed and the product is sent. You are responsible for understanding this upon purchasing any music from our site. However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.

We will address technical problems and will work to resolve such problems:

  • Download issues: it may happen so that you are having problems while downloading the product. Claims regarding such issues must be submitted within 72 hours to plainclothesmenmusic@gmail.com. If you do not properly contact us during this period, you agree that we may construe silence as a successful download of the product with no further right of redress or refund for a “download issue.”
  • Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions, etc.) We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.